C-Suite Lean Buy-in 60 Second Value Stream Map
Get your C-Suite or anyone else you want, to “lean-in” with this minute long Value Stream Map. OK, so it’s not an entire VSM, but it does yield the gist.
Step 1: Tell the person you want to “entice into seeing the light” to ask every person they meet in the operation, how long it takes to actually do the hands-on work (the real value adding work) – to do whatever it is that’s being provided (be that a physical product or a service). Have them ask what it takes to really do the work to make one single item of what the external customer actually pays for.
Step 2: Have your target ask the talent how long it takes to deliver to the customer (can be internal or external), once an order is placed. Usually, because it’s being batched or shrouded in other types of systemic waste, there will be a big difference between the actual value added time to make the product, and the delivery time.
Step 3: Have your target ask the talent why there is such a large divergence between the two. (Make sure you “pre-plant the seed” that your target ask out of curiosity rather than for punitive reasons). This is the platform for a PDCA mentoring discussion later, but for now, just have the target be curious.
Step 4: Once your target asks this question, even one single time, the seed of lean thinking is planted. The very act of asking this question will etch the “value add vs. time it takes to deliver” into their thought process forever.
Step 5: Be prepared to answer all questions and introduce an immediate plan for moving forward to get the “VA vs. Delivery Time” gap closer to zero than it is today. Much closer. Now, who’s looking good?
You just deployed your first “Complacency Grenade.” Sit back and let the natural results create the momentum you were hoping for, both in the work and your career.
I am the founder of the Lean Expert Academy, partner in the Lean Leadership Institute, and author of the soon to be released book, Lea(R)n Thinking. I am also the CEO of a lean consulting company where I train lean consultants to implement the exact methodology and techniques that you will learn here.
I’ve been called “The Wolf” . . . because for many years, every time something went wrong at a client’s implementation, I got the call and not only fixed it, but got even more consulting work out of “the crisis.”
I’m on a quest to “bend the universe.” I believe it’s not okay for us to sit back and just let the lean movement limp along, as it has over the past 30 years. It’s time for all of us to turn up the power and turbocharge the efforts, so that everything that has the name management attached to it, is done with lean thinking and lean management.
My goal is to produce as many excellent lean thinking implementers as possible – to arm you with the ability to recreate what I and my team of consultants have been doing consistently for the past six years.